Privacy Policy

Your privacy is important to Kilowatt for EV Chargers. This Privacy Policy explains how we handle your data when you interact with our website, purchase products, or contact our team.

1. Information We Collect

• Personal Data: Name, email address, contact number, billing & shipping address.

• Payment Information: Processed securely via trusted payment gateways (we do not store card details).

• Usage Data: Browser type, device information, IP address, and cookies for analytics.

• Communications: Records of inquiries, support requests, and feedback.

2. How We Use Your Information

• To process orders and deliver products/services.

• To provide technical/customer support.

• To send service updates, promotional offers, and newsletters (only if subscribed).

• To analyze website performance and enhance user experience.

• To comply with legal requirements when necessary.

3. Data Protection & Security

• We use SSL encryption and secure servers.

• Access to personal data is restricted to authorized personnel.

• We conduct regular system audits to prevent unauthorized access.

4. Data Sharing

• We do not sell or trade your data.

• Information may be shared only with trusted logistics/payment partners to fulfill your order.

• We may disclose information if required by Egyptian law.

5. Your Rights

• Request access to your stored data.

• Correct inaccurate information.

• Request deletion of your personal data (subject to legal limits).